Privacy Policy

Stridelane Control app

Stridelane Control is the companion app for Stridelane pacing-light hardware. An account is optional. You can continue without logging in and use the app with information stored only on your device. The app does not include advertising or cross-app tracking, and Stridelane does not use an advertising or behavioral analytics SDK in the app.

If you create an account, Stridelane collects the name and email address you provide and an internal user ID through Firebase Authentication. After you verify your email address, the app uses Google Cloud Firestore to synchronize your workout templates, meet plans, and selected app preferences between your devices. Synced preferences include appearance, default track and light counts, pacing colors, start marks, and workout countdown settings. Synced content can include names, distances, target times, start marks, colors, workout steps, event details, and the timestamps used to resolve changes from multiple devices. This information is linked to your account and is used only to authenticate you, provide cloud synchronization, preserve offline access, protect the service, and support account recovery or deletion.

The app also stores controller settings, pacing events, workout templates, meet plans, queue state, and appearance preferences locally on the device. Account workouts are cached locally so they remain available when the phone leaves the internet and joins a Stridelane controller's private Wi-Fi network. If you use the app without an account, your locally stored workouts and meet plans remain on that device unless you later sign in; pre-login workouts are then automatically copied into the verified account's library, while pre-login meet plans remain local.

Google provides Firebase Authentication, Cloud Firestore, and Cloud Functions as service providers for account access, synchronization, and account deletion. Authentication and service requests also involve technical information such as IP addresses, app/SDK versions, and device platform information for operation and abuse prevention. Google also uses SDK and platform information to maintain and improve Firebase services. This operational processing is separate from advertising or tracking which workouts you perform. Cloud account and library data is encrypted in transit using HTTPS. Stridelane does not use account or workout data for advertising, marketing, data-broker sharing, or cross-app tracking.

With your permission, the app uses Bluetooth and the local network to discover and communicate with nearby Stridelane hardware. On supported iPhone, iPad, and Android devices, the app can ask the operating system to join the private Stridelane Wi-Fi network. Controller credentials are handled locally using platform-protected storage and network configuration; they are not uploaded to the cloud library. Android may require nearby-device or location permission to discover Wi-Fi/Bluetooth hardware. The app does not use those permissions to track physical location. Controller commands and status data travel only between the app and the locally connected Stridelane controller.

The app's simulated controller runs locally. Saved workouts, meet plans, and selected preferences can still synchronize when you are signed in, including while using the simulator.

Information you provide

When you submit a quote request, contact inquiry, waitlist form, or other website form, Stridelane may collect information you choose to provide. This may include your name, email address, school or organization, meet name, meet date, meet location, event details, purchase interest, and any message or notes you submit.

If you contact Stridelane by email or social media, we may collect the information included in that message and any related contact details needed to respond.

Information collected automatically

The website may collect standard technical information such as IP address, browser type, device information, pages viewed, referring page, timestamps, and server logs. This information helps operate, secure, troubleshoot, and improve the website.

Form, customer-management, map, distance, commerce, and similar tools used to provide requested services may collect information according to their own privacy practices.

Website analytics and cookie choices

With your consent, we use Google Analytics 4 to understand website traffic and interactions, including page views, link clicks, scrolling, and form activity. Google Analytics uses cookies such as _ga and _ga_* to distinguish browsers and sessions. Our website configures these cookies with a six-month lifetime that may renew with activity. We disable Google Signals and advertising personalization signals in our website analytics configuration.

Analytics and campaign attribution are off until you select Accept analytics. If you accept, we also use session storage to remember your landing page, referring site, and campaign information, and may include that information with forms you submit. We do not intentionally send contact names, email addresses, phone numbers, or message contents to Google Analytics.

Select Reject analytics to use the website and submit forms without optional analytics or campaign attribution. We store your choice in your browser's local storage for 180 days so we can honor it across visits. If browser storage is unavailable, your choice applies only to the current page.

You can reopen Cookie settings in the footer at any time to change your choice. Rejecting after accepting stops future analytics collection and removes accessible Google Analytics cookies and session attribution from this site; it does not erase information already collected. Clearing browser storage or the expiry of your preference will cause us to ask again.

Google processes analytics information on its infrastructure, which may be outside your country. See Google's Privacy Policy for more information. Your analytics choice does not disable technical server logs needed to operate and secure the site, or control third-party services such as embedded YouTube videos.

How information is used

Stridelane may use information to provide app accounts and cloud synchronization, respond to inquiries, prepare quotes, coordinate meet planning, provide event support, manage purchase interest or waitlists, send requested follow-up, improve website content, maintain internal records, protect the app and website, and operate the business.

How information is shared

Stridelane does not sell personal information. Information may be shared with service providers, including Google for Firebase account and cloud-storage services, or with contractors, event partners, payment or commerce providers, form processors, customer-management tools, hosting providers, analytics providers, or other vendors when needed to operate the app or website, respond to requests, coordinate services, or run the business.

Information may also be shared if required by law, to protect rights or safety, to investigate misuse, or as part of a business transfer such as a merger, acquisition, financing, or sale of assets.

Third-party links and platforms

The website may link to third-party platforms such as Instagram, X, LinkedIn, commerce providers, form providers, or other websites. Stridelane is not responsible for the privacy practices of third-party websites or platforms. Review their privacy policies before providing information to them.

Retention

Account information and synchronized app content are retained while your account is active. You can delete the account from Settings in the Stridelane Control app; this removes the account, its cloud library, and its synchronized preferences. You can also request account deletion without the app. Device caches and other local-only information can be removed by clearing the app's data or uninstalling the app.

Stridelane otherwise keeps information as long as reasonably needed for inquiries, quotes, event planning, customer records, business operations, legal compliance, dispute resolution, and security. Retention periods may vary depending on the type of information and the reason it was collected.

Your choices

You may use the Stridelane Control app without an account, manage or delete an account from the app's Settings, or contact Stridelane to request access, correction, or deletion of information you provided. We may need to keep certain information when required for legitimate business, legal, accounting, security, or recordkeeping reasons.

You can choose not to submit website forms, but Stridelane may need certain details to respond to quote requests or service inquiries.

Children's privacy

The website is intended for coaches, meet directors, athletes, parents, schools, organizations, and other visitors, but it is not directed to children under 13. Stridelane does not knowingly collect personal information from children under 13 through the website.

Security

Stridelane uses reasonable efforts to protect information submitted through the website. No website, email, or internet transmission is completely secure, so please avoid sending sensitive information that is not needed for your inquiry.

Changes to this policy

Stridelane may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last-updated date.

Contact

Privacy questions or requests can be sent to support@stride-lane.com.