Delete your Stridelane Control account

Last updated: September 21, 2026.

Request deletion without the app

You can request deletion of your Stridelane Control account and its associated cloud data by emailing carsonlane@stride-lane.com.

  1. Send the request from the email address associated with your Stridelane Control account.
  2. Use the subject Stridelane Control account deletion and state that you want your account and its associated cloud data deleted.
  3. If you cannot use that email address, identify the account email in your message. We will need to verify that you own the account before deleting it.

Do not send your password, Google sign-in credentials, or controller access code. You do not need to reinstall the app to make this request.

Delete your account inside the app

  1. Connect to the internet and sign in to Stridelane Control.
  2. Open Settings → Account → Delete account.
  3. Type DELETE and confirm the deletion.

Account deletion is permanent. You can also delete individual saved workouts and meet plans from their libraries while keeping your account.

What is deleted

Deletion removes the Firebase Authentication account, including its account profile, and the account's cloud-synced workout templates, meet plans, and preferences. The app does not impose an additional retention period for this account or cloud-library data after deletion is completed.

What remains on your device

Offline guest-library content, paired-controller information, and other local-only app settings are separate from your cloud account. Remove those items by clearing the app's data or uninstalling the app. Uninstalling alone does not delete a cloud account.

This request concerns Stridelane Control account data. Separate business correspondence and service-provider security records are handled according to the Stridelane Privacy Policy and applicable service-provider policies.